If you don`t see your question answered here; please email me in the CONTACT section.
Is your full collection represented online-
Our site includes a limited, but representative selection of our line. If you are unable to locate an item on magijdesigns.com we are happy to assist you with a special order for any item in our collection, assuming availability of materials. We rotate what is listed here on our site so check back often.
How long do custom & ready to wear orders take-
Generally custom orders take 4-6 weeks from approval to complete. Some pieces may take longer, depending on availability of materials.
How long do ready to wear items take? Some items are stocked and shipped once full payment is received. Other items are created once the order is placed. These items we ask for 7-10 days to ship.
Do you remake jewellery or do custom work with client's materials-
Yes, to both. Do you have old, broken jewellery or cherished pieces you no longer get wear out of ? Then recreating those pieces is a great (and very popular) option. If you have your mother`s diamond or stones you purchased on a trip somewhere we will also create you a custom piece using your stones.
Can I replace an earring that I lost-
Yes, we will do our best to match up your existing earring. Some items are retired or one of a kind and therefore unable to be recreated. For earrings that are still in our active ready to wear collections; the charge is half of the current retail price, plus shipping. Please note in earrings that have stones- due to the nature of each stone being natural & unique, it is recommended that you send us the lone earring so we can make the best match. We do not guarantee that materials will be available, but we will try our best to make a match for you. For custom or one of a kind items- we will quote you a price if we are able to recreate your item.
How do I commission you to make something special-
In order for me to create a piece that personally reflects you and your taste, the process begins with a conversation. It's important to know your lifestyle, how you wear your jewellery & what colours you prefer. Next, I put together ideas that express what we've discussed and include any stones or elements that you have provided. We then review them together in person or via email. This is a unique collaborative process that is exciting for both of us. Once underway consultation/sketch deposit is required and will be deducted from the final cost of the piece.